What do you have in stock?
NOTHING! Everything in the limebarb.com store is made-to-order. That means we have fabrics 'in stock', but your garment isn't made until you order it! Although there will be a longer wait for your order, there has benefits. Because we do not have to put extra funds and time into creating stock we are able to bring you a cheaper price as well as give you a much wider selection of items. Plus, not having stock means we can work with you on a personal level, should you want to submit more detailed measurements or request changes to a garment to meet your needs.

What is your turnaround time?
Orders take 2-8 weeks to ship.

How do I order?
We take orders through our Paypal shopping cart. Paypal is one of the most secure ways to pay for things online. We also accept money orders and checks. Please print and fill out this form for non-Paypal payments and include it with your payment. It's best to e-mail us to let us know when you're sending a payment, so we can be on the lookout for it!

Once we receive your payment we will e-mail you and let you know that we got it. We will then complete your order in the next 2-8 weeks. When it is completed, we will e-mail you with USPS delivery confirmation number to let you know that it's on its way! :)

Do you accept returns or exchanges?
We do not accept returns. Please keep in mind that we do not have stock, and you should be very certain of what you wish to order and have selected the right sizes before you pay. However, we understand that there may be some circumstances that require an exchange.

How do I know what size I need?
Please take a look at our sizing chart BEFORE placing your order to make sure that you are ordering the correct size. Select the size that you fit into according to the measurements on that chart. While you might wear a different size in another brand of clothing, we make our clothing according to the measurements on our chart so it is important that you submit your correct size according to our chart. We are very unlikly to make an exchange for an outfit of a different size because we provide you with a clear measurement chart to make sure that you are ordering the correct size.

Typically when buying skirts and pants you should go by your waist measurement. When buying tops you should go by your bust measurement, unless your waist is more than two inches greater than the waist measurement for that size. Please do not feel like you need to buy a larger size than your measurement for added ease. These kinds of things are already factored into our garments, unless you want a very, very loose fit! :)

If you want a size that you do not see on our sizing chart, e-mail us.

I am crossdressing/crossplaying, what size do I need?
E-mail us before placing your order though so we can figure out what sizes you need. If you are a man crossdressing as a woman please specify whether or not you will be wearing breastforms, and if you are a woman crossplaying as a man please specify whether or not you will be wrapping your bust.

Do you do any sort of customization?
Yes, we can work with you to make your garment or outfit to your specifications! We can make alterations to any of our existing designs, or change the look and color to your liking. If you want us to start from scratch and make a one-of-a-kind garment, please visit our commissions page.

Is your clothing sturdy and high-quality?
We specialize in offering you interesting and unique clothing at an affordable price. We understand that fashion is always changing. We create clothing in a ready-to-wear quaility like what you would see at Target or a similar retail outlet. Our work is typically not 'high fashion' couture quality, as we want to provide you with affordable outfits, but it is sturdy and well-constructed. If you are interested in ordering something on more of a couture level, please visit our commissions page.

Why are your prices higher than my local retail store?
Our prices may be a bit more than you would pay at your local retail store, but for the type of work we do we are very inexpensive. We are a small fashion company so we do not save money on buying bulk quantities like a large company would. The prices cover higher costs of materials as well as construction costs for these garments to be made from scratch with love and care by the people of limebarb.com, here in the United States.

What is the difference between the clothing store and the other sections?
The clothing store offers original fashions designed by Barb. These items are made-to-order and are based on patterns we have already drafted. That means you purchase what you would like through the shopping cart, and then the items are constructed and shipped in 4-8 weeks. Because everything is made to-order you can request clothing items with custom details or sizing.

The costume commissions section is where you can submit your request for custom costumes or clothing items. We can make just about anything you can supply us a picture of. Instead of purchasing things through a shopping cart, you e-mail us asking for a price quote based on your specific needs. If you decide to purchase we set a due date to complete the costume by. Custom orders generally ship out in 2-5 months depending on our availability and the complexity of what you request. To visit the commissions section, click here.

The pre-made section offers pre-made clothing, costumes, and accesories for immediate shipment. All items listed within the pre-made shop are completed and all ready to go. They ship out in 1-3 business days. To visit the pre-made section, click here.

Please be aware that each section has its own policies, so keep that in mind when ordering.

I e-mailed you a few days ago and haven't heard back yet, what gives?
We are a small business with a small staff, so we don't always have the opportunity to check our e-mail every day. We generally check and reply to our e-mails in large batches two or three times per week. This almost always occurs on weekdays during normal business hours, so if you write to us late Friday night you won't hear back from us until Monday morning at the absolute earliest! So if it has been a few days and you haven't heard back from us, there's no need to fret or re-send your e-mail, we will get to it! :) You should also check our updates page, because we will post a notice if we will be out of town or unable to respond to e-mails in a longer than normal timeframe. If two weeks have passed and you have not heard back from us feel free to re-send, as once in a very blue moon e-mails do get zapped by our spam filter.