What is the difference between the pre-made section and the other sections?

The pre-made section offers pre-made clothing, costumes, and accesories for immediate shipment. All items listed within the pre-made shop are completed and all ready to go. They ship out in 1-3 business days.

The clothing store offers original fashions designed by Barb. These items are made-to-order and are based on patterns we have already drafted. That means you purchase what you would like through the shopping cart, and then the items are constructed and shipped in 4-8 weeks. Because everything is made to-order you can request clothing items with custom details or sizing. To visit the clothing store, click here.

The costume commissions section is where you can submit your request for custom costumes or clothing items. We can make just about anything you can supply us a picture of. Instead of purchasing things through a shopping cart, you e-mail us asking for a price quote based on your specific needs. If you decide to purchase we set a due date to complete the costume by. Custom orders generally ship out in 2-5 months depending on our availability and the complexity of what you request. To visit the commissions section, click here.

Please be aware that each section has its own policies, so keep that in mind when ordering.

How do I place an order in the pre-made section?

You may use the paypal shopping cart buttons provided on the website under each item. If you would like to order by sending a check or money order you can do so using the order-by-mail form. If you plan on sending in your payment by mail please send us an e-mail so we can place the items you want on hold. If we do not receive your payment within two weeks of the date you contacted us we will place the item back up for sale.

How does shipping work? How fast is it?

All pre-made items are shipped via the United States Postal Service, and ship out within 1-3 business days. Orders within the United States usually take 2-4 business days to arrive after they have been shipped, while international orders take 4-10 business days to arrive. Shipping rates are based on how much you order and are calculated when you check out with Paypal. Domestic shipping starts at $5 and international shipping starts at $15.

Do you accept returns or exchanges?

We do not allow for returns. We clearly list the sizes of all items in the pre-made store so you can measure yourself beforehand to make sure the outfit you're purchasing will fit. We only accept exchanges if the item is defective, and we do quality-check all items before packaging. If you receive a defective item please contact us immediately so we can assess the situation. All exchanges are at our descretion, and must be shipped back within 30 days of receipt.

Your pre-made store says you only have the costume available in size ___, can I get it in a different size?

Nope! Everything in our pre-made store is already completed and ready to ship, so the sizes listed are the only sizes we have. If you are interested in getting a costume listed but in a different size you will need to visit our commissions site.

Can you make ___ costume to put in the pre-made store so I can buy it?

Nope! Our pre-made store only consists of items that have already been completed. If you would like something that you do not see in the pre-made store please visit our costume commission page and request a quote for your very own custom-made costume!

I e-mailed you a few days ago and haven't heard back yet, what gives?

We are a small business with a small staff, so we don't always have the opportunity to check our e-mail every day. We generally check and reply to our e-mails in large batches two or three times per week. This almost always occurs on weekdays during normal business hours, so if you write to us late Friday night you won't hear back from us until Monday morning at the absolute earliest! So if it has been a few days and you haven't heard back from us, there's no need to fret or re-send your e-mail, we will get to it! :) You should also check our updates page, because we will post a notice if we will be out of town or unable to respond to e-mails in a longer than normal timeframe. If two weeks have passed and you have not heard back from us feel free to re-send, as once in a very blue moon e-mails do get zapped by our spam filter.